Envoy Mortgage Testimonials
Dear Peggy Ann,
William Rouse compl et ed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is B et ter than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage me et your turn time expectations from start to closing date? = 5
4.) Did Envoy me et all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Peggy shares a mutual sense of urgency and was always quick to respond wh et her during normal biz hours or after, weekends included. She handled matters in a very professional fashion with the utmost intergrity exhibited at all times.
William Rouse compl et ed a Customer Satisfaction Survey regarding their recent experience with Envoy Mortgage. The results are shown below.
The borrower was asked to rank their experience using the following 1-to-5 scale where 1 is Poor or Unsatisfactory, 2 is Adequate, 3 is Satisfactory, 4 is B et ter than Expected and 5 is Excellent.
Overall Score: 25 out of 25 points = 5.0
1.) How would you rate your overall experience with Envoy Mortgage? = 5
2.) Was your Loan Officer or Envoy Representative thorough and courteous? = 5
3.) Ignoring any delays from other parties, did Envoy Mortgage me et your turn time expectations from start to closing date? = 5
4.) Did Envoy me et all your expectations? = 5
5.) Would you refer someone to Envoy Mortgage? = 5
Additional Comments: Peggy shares a mutual sense of urgency and was always quick to respond wh et her during normal biz hours or after, weekends included. She handled matters in a very professional fashion with the utmost intergrity exhibited at all times.
